← Back to All Insights Seed funding what investors look for

Every week I sit across from founders who have spent months preparing for their seed raise — decks polished to a mirror shine, financial models with five-year projections broken out by quarter, TAM calculations citing research from analyst firms I have never heard of. And every week I see the same fundamental misunderstanding: founders preparing for the pitch they imagine seed investors want, rather than understanding the actual decision framework that drives whether we write a check.

Let me be direct about what a seed check actually represents. When a seed investor puts $500K or $2M into a company that has been operating for less than eighteen months, they are not making a financial decision in the conventional sense. There is no revenue multiple to anchor on, no market share data to triangulate, no proven management team with a track record of exits. They are making a judgment about people, about the nature of a problem, and about the plausibility of a very long journey. The seed round is the beginning of a relationship that will last seven to twelve years if things go well. Understanding that changes everything about how to approach it.

At Fondo Inc, we write seed checks of up to $5M into B2B technology companies led by mission-driven founders. That thesis is not arbitrary — it reflects what we have learned about the characteristics that predict success at the earliest stage. But the framework I am about to share is not Fondo-specific. It describes how the best seed investors across the industry actually think, even when their stated criteria sound different.

The Team Is the Thesis

If I had to quantify how seed investment decisions break down, I would say approximately seventy percent of the decision is about the founding team. Not the product. Not the market. Not the financial model. The team. This surprises many founders, who spend the majority of their preparation time on deck design and market size calculations, when the thing that will make or break their fundraise is how they come across in a forty-five-minute conversation.

The question every seed investor is actually asking throughout a pitch is: "Is this the team that can navigate the enormous uncertainty and inevitable adversity required to build a meaningful B2B company?" That question has several components. Do these founders have genuine insight into the problem they are solving — insight that comes from lived experience, not secondary research? Are they intellectually honest about what they know and do not know? Do they have the resilience and commitment to work on this problem for a decade? And critically: are they the kind of people who attract other exceptional people to work alongside them?

The deeper version of this is what I call the "why this team for this problem" question. The best seed pitches answer this question compellingly before it is asked. Parker Conrad built Rippling because he had previously founded Zenefits and understood, through painful firsthand experience, exactly why traditional HR software fails growing companies. The Collison brothers built Stripe because they had tried to accept payments online and found it inexplicably difficult — and their backgrounds in mathematics and computer science gave them an unusual ability to rethink the problem from first principles. Jeremy Johnson built Andela because he had spent years thinking about the global distribution of talent and opportunity. In each case, there was a tight, credible connection between who the founders were and why they were the right people to solve this specific problem.

When this connection is missing — when a team is pursuing a market because they read a research report saying it was large, rather than because they have deep personal insight into the problem — experienced seed investors sense it almost immediately, even if they cannot always articulate why. The pitch feels generic. The answers to hard questions feel rehearsed rather than grounded. The founders seem to be performing competence rather than demonstrating it.

Market: Why You Need a Billion-Dollar Imagination

The second major factor in seed investment decisions is market size — but not in the way most founders think about it. Seed investors are not trying to verify that the TAM from your Gartner research report is accurate. They are trying to assess whether you have a billion-dollar imagination about where your company could go, and whether the problem you are solving is genuinely important enough to justify the journey.

The mistake founders make with market sizing is going top-down. They cite the total global market for enterprise software, subtract a percentage, multiply by an assumed market share, and arrive at a number that looks impressive but tells the investor nothing useful. What sophisticated seed investors want to understand is bottom-up: how many potential customers exist right now, what would you charge them, and what is the realistic expansion path from your beachhead into adjacent markets as the company grows?

Twilio is an instructive case. When Jeff Lawson raised Twilio's early funding, the voice-and-messaging API market was not a category that existed in analyst reports. He was not citing a large established market — he was articulating an insight about developer behavior and the future of software-embedded communications. The market he was imagining did not yet exist in a form that could be measured. His job was to convince investors that the insight was correct and that his approach to building for developers would create the market. He succeeded because the logic was tight and the founder had the unique background — deep software engineering experience and a track record of developer-focused products — to make the case credible.

The implication for founders is this: stop trying to prove that a market is large and instead focus on demonstrating that you understand why a specific set of customers have an urgent, underserved problem, and that you have a credible thesis for why solving it leads somewhere significant. The market size analysis should be a logical argument, not a spreadsheet exercise.

Traction: What Actually Counts at Seed

The question of what counts as meaningful traction at the seed stage generates more confusion than almost any other aspect of fundraising. Let me be precise about what moves the needle and what does not.

What counts: paying customers, even at low price points. Letters of intent or paid pilots from named companies that a sophisticated investor can independently verify. Concrete usage data showing that real users are returning to the product and deriving value from it. Waitlists with strong conversion rates from your target customer segment. Verbal commitments from prospective customers who have agreed to become paying customers once specific product milestones are reached.

What does not move the needle: revenue projections, even sophisticated-looking ones. Surveys showing that a percentage of respondents would pay for the product. Pilot agreements that have not resulted in any money changing hands or any serious usage. Press coverage. Awards. Advisor names on your cap table unless those advisors have direct and active relationships with your target customers.

The early seed rounds of companies that became extraordinary were often characterized by very limited traction in the conventional sense, but by exceptionally strong signals of the right kind. When GitHub raised its first institutional funding in 2012, the company had already built something that hundreds of thousands of developers were using daily and paying for individually. That organic adoption — built with essentially no marketing budget, driven entirely by word-of-mouth among developers — was a signal of product-market fit that no amount of financial projections could replicate. When Syndio raised its Series A, the company had a handful of enterprise customers paying real money for pay equity analytics — not a large number, but the right signal: large enterprises paying meaningful contract values for a solution to a regulatory and cultural problem that was becoming increasingly urgent.

The Ten Questions Every Seed Investor Asks Internally

After every seed pitch meeting, the conversation among partners at a venture firm tends to circle around a consistent set of questions. Understanding these questions helps founders understand what they are actually being evaluated on, even when the meeting itself feels like a casual conversation.

First: Do I believe this team can attract world-class talent? Second: Is this founder someone I want to be in a difficult conversation with at 2am when the company is in crisis? Third: Is the insight at the core of this pitch genuinely non-obvious, or is it something that ten other teams are also working on? Fourth: Does this team have an unfair advantage — technical, domain, network, or otherwise — that makes them better positioned than anyone else to win this market? Fifth: What does the first $1M in ARR look like, and does the team have a credible path to getting there in the next twelve to eighteen months? Sixth: If this works exactly as they imagine, is the outcome interesting enough to justify the risk? Seventh: What am I most wrong about if I pass on this? Eighth: What are the two or three things that have to be true for this business to become significant, and how likely are they? Ninth: Are there any hard dealbreakers — cofounder dynamics, cap table issues, technical risks — that I am not seeing clearly? Tenth: Is this a company I want to be involved with for the next decade?

Notice that almost none of these questions are about the financial model. The model is a communication tool, not an analytical one, at the seed stage. Its job is to show that founders understand unit economics, have thought carefully about growth drivers, and have a realistic sense of how the business scales. It is not to provide a meaningful forecast of future revenue.

What Seed Due Diligence Actually Looks Like

Founders often over-prepare for due diligence processes that resemble Series B data rooms — detailed financial audits, customer contract reviews, comprehensive technical assessments. Seed due diligence is almost nothing like this. What we actually do: reference checks on the founders with people who have worked closely with them, especially in difficult situations; direct conversations with any existing customers to understand whether they would pay again and why; a technical assessment of the core product architecture, typically a two-hour conversation with the CTO rather than a comprehensive code review; and background verification on any prior companies or employment the founders have described.

The reference check is, in my experience, the most valuable and most underestimated component of seed due diligence. We ask every reference the same three questions. What is this person like when things are not going well? Describe a situation where they had to make a decision that was right for the company but difficult personally. And: if you were starting a company tomorrow, would you want this person on your founding team? The answers to these questions reveal things that no pitch deck can communicate — character under pressure, judgment in ambiguity, the quality of relationships that matter most at the earliest stage.

The Term Sheet: What Actually Matters

When a seed term sheet arrives, founders often spend enormous amounts of energy negotiating points that matter very little in the long run while not paying enough attention to the provisions that actually shape the trajectory of the company. Here is the honest summary of what matters and what does not at seed stage.

What matters: pro-rata rights, which give the investor the right to maintain their ownership percentage in future rounds — this affects how aligned your seed investors are with your long-term success; information rights, which determine what financial and operational data you are legally required to share with investors; board composition, specifically whether any seed investor is taking a board seat, and if so, whether you have thought carefully about whether this person adds enough value to justify the governance complexity; and valuation, but primarily as it affects dilution across the full founding team rather than as a point of pride.

What matters much less than founders think: preference stacks and liquidation multiples, which at seed stage with reasonable terms rarely have material impact on founder outcomes; anti-dilution provisions, which only become relevant in down rounds that most well-run seed companies avoid; and specific governance rights around major decisions, which in practice are rarely exercised by seed investors who are choosing to support a team they trust.

One practical point on running a tight process: the best seed raises happen in a defined window of six to eight weeks, with a clear anchor investor who has committed before the formal process begins, and with parallel conversations with five to eight additional investors who are brought in simultaneously rather than sequentially. Sequential processes kill momentum and give investors an excuse to wait for social proof. Parallel processes create genuine competitive dynamics and compress timelines in ways that benefit founders.

EvenUp, Syndio, and Atmos Financial: What Seed Success Looks Like

It is instructive to look at companies that have successfully navigated from seed to later-stage funding to understand what the seed evaluation got right. EvenUp, which raised a $65M Series B milestone round, began as a focused solution for legal AI in personal injury cases — a narrow enough beachhead that the team could achieve genuine depth before expanding into adjacent legal verticals. The seed thesis was simple: the founders had deep legal domain expertise, had identified a clear inefficiency in how legal teams prepared demand letters, and were building a solution that made the financial case obvious. The beachhead was small but credible; the expansion path was logical.

Syndio, which raised $17M to build gender pay equity analytics for enterprises, addressed a problem that had become both legally and culturally urgent for large organizations. The founders had backgrounds that made them uniquely credible on this problem — not just technical ability, but genuine domain expertise in HR analytics and employment law. The timing was right: regulatory pressure on pay equity was increasing in multiple jurisdictions simultaneously, creating the kind of external urgency that accelerates enterprise buying cycles. The seed thesis was that large enterprises would pay meaningful prices for a compliant, auditable solution to a compliance problem with growing teeth.

What both companies had in common at seed: founding teams with genuine insight and credibility on the specific problem they were solving, a clear early customer segment that was paying real money before the institutional seed round was raised, and a market dynamic — either regulatory or operational — that made the status quo increasingly untenable for their target customers. These are the signals that convert to investment theses in seed investor discussions.

The Seed Round Is the Beginning of a Relationship

The final thing I want every founder to understand about seed fundraising is this: the money is not the most important thing you get from a seed investor. The most important things are judgment, network, and honest counsel delivered over a relationship that will last as long as the company does.

This means that when you are choosing between two term sheets at similar valuations, the right question is not which firm has the better brand. It is which partner will be the most valuable board member or advisor when you are facing a decision you have never faced before. Who will tell you the truth about a problem you are not seeing clearly? Who has the network to help you hire your first VP of Sales, close a key strategic partnership, or make a warm introduction to the next round lead? Who has seen enough companies at your stage to pattern-match against what you are experiencing and give you genuinely useful perspective?

Seed investing at its best is not a transaction. It is the beginning of a collaboration — one that lasts through the inevitable pivots, the team changes, the market shifts, and the moments of genuine doubt that every founder experiences between inception and exit. Choose the investors who understand that and are prepared to be partners in the fullest sense of that word. And prepare for your raise not by perfecting your deck, but by genuinely understanding your business, your customers, and why you are uniquely positioned to build something that matters.

James Whitfield
James Whitfield
Managing Partner, Fondo Inc
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